What exactly do I get from a UX audit?
You'll get a clear assessment of what's working, what isn't, and what deserves attention first. Depending on the product and scope, that may include usability findings, accessibility issues, workflow friction, design-system inconsistencies, annotated recommendations, prioritized opportunities, and a practical roadmap your team can act on.
Our data is sensitive. Can you even work with us?
Yes. Most of this work, including audits, strategy, and design leadership, is based on how your product works, not what's inside it, so it rarely touches sensitive data at all. On the occasions it does, I sign the same privacy and security agreements your other vendors do before I look at anything.
How is this different from hiring a UX agency?
Unlike a traditional agency model, Field Prep is intentionally senior-led. You work directly with the person assessing the product, setting the direction, and helping your team execute. There are no layers of account management between you and the work.
We're not a healthcare company. Is Field Prep a fit?
Yes, even though I've spent the majority of the last 10 years in Healthcare, that's not where it stops. If your product is complex, high-stakes, or hard to use, the same readiness discipline applies.
Need broader support such as marketing strategy, content, or production?
I work with a small set of trusted partners I bring in as needed, so you get senior judgment without assembling a team yourself.
